FAQs
Once you've placed an order, you'll receive a confirmation email and sms containing your order number and a summary of your purchase. This confirms that the order has been successfully placed and is being processed.
Once your order has shipped, you'll receive an email and sms containing tracking information, including the carrier and tracking number. You can follow the link in the email to check the status of your delivery.
Standard shipping usually takes 5-7 business days. Please refer to our shipping policy for more details.
You have the option to cancel your order before it gets shipped. Once shipped, you can refuse the delivery and your refund will be processed.
Once an order is finalized, items can't be added. A separate new order would have to be made for additional items.
Refer to our return policy.
(before it has been shipped)To Proceed with cancellation, tap on the order you want to cancel and at the bottom you will see an option to cancel the order. Click on the cancel button to cancel your order.
(once it has been shipped)If you want to cancel your order then do not accept the package at the time of the delivery. It will automatically get canceled and your refund will be processed to the original mode of payment.
No, there are no cancellation charges.
Yes, whatever you paid will be refunded back to you.
Go to the profile section on the website. Click on Login and fill in the details to make an account on ALIZA.